Weekly or monthly reporting of your business activity across all platforms like Google, Yelp, Facebook, Manta, YellowPages, NextDoor and hundreds more.
Your customer reviews can make or break your business. That’s how powerful they are. Unfortunately some people go overboard with their complaints and make it difficult for you to respond. Well not anymore.
Our monitoring program involves reporting and responding across all platforms, blogs, forums and other third party software to ensure that your customers are getting the customer service they deserve, and that you are aware of all correspondence.
On top of tracking your online reputation and responding to reviews, this program also tracks your keyword rankings (up to 100 keywords).
Here is what’s included.
- Monitor All Reviews Online (Google, Facebook, Yelp, BBB, NextDoor, and many more.)
- Weekly or Monthly Reports
- Keyword SEO Rank Tracking for website and map listings (100 keywords).
- Competitor Tracking
- Respond to Google or Facebook Reviews Directly from App
- Reputation Improvement Strategies
- Citation Builder Campaigns
- Full Customer Support